Data protection

1. Privacy at a Glance

General Information
The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data is any data by which you can be personally identified. Detailed information on the topic of data protection can be found in our Privacy Policy listed below.

Data Collection on This Website
Who is responsible for data collection on this website?
Data processing on this website is carried out by the website operator. You can find their contact details in the “Information on the Responsible Party” section of this privacy policy.

How do we collect your data?
Your data is collected when you provide it to us. This may include data that you enter into a contact form.
Other data is automatically collected by our IT systems or after your consent when you visit the website. This includes mainly technical data (e.g. browser, operating system, or time of page access). This data is collected automatically as soon as you enter our website.

What do we use your data for?
Part of the data is collected to ensure the website is provided without errors. Other data may be used to analyze your user behavior.
If contracts are concluded or initiated via the website, the data you submit will also be used for offers, orders, or other contract-related inquiries.

What rights do you have regarding your data?
You have the right at any time to obtain information free of charge about the origin, recipients, and purpose of your stored personal data. You also have the right to request the correction or deletion of this data. If you have given consent to data processing, you can withdraw this consent at any time with effect for the future.
You also have the right, under certain conditions, to request the restriction of the processing of your personal data. Furthermore, you have the right to lodge a complaint with the competent supervisory authority.
You can contact us at any time with questions about data protection.

Analytics Tools and Tools Provided by Third Parties
When visiting this website, your browsing behavior may be statistically evaluated. This is mainly done using so-called analytics programs.
Detailed information on these analytics programs can be found in the full Privacy Policy below.

2. Hosting

We host the content of our website with the following provider:

WIX
The provider is Wix.com Ltd., 40 Namal Tel Aviv St., Tel Aviv 6350671, Israel ("WIX").

WIX is a website building and hosting platform. When you visit our website, WIX may analyze user behavior, traffic sources, visitor regions, and visitor numbers. WIX also stores cookies in your browser that are necessary for displaying the website and ensuring its security (essential cookies).
Data collected via WIX may be stored on servers around the world, including the USA.

You can find further details in WIX's privacy policy:
👉 https://de.wix.com/about/privacy

Data transfers to the USA and other third countries are based on the EU Commission’s Standard Contractual Clauses or similar safeguards in accordance with Art. 46 GDPR. Details can be found here:
👉 https://de.wix.com/about/privacy-dpa-users

The use of WIX is based on Art. 6 (1) lit. f GDPR. We have a legitimate interest in the most reliable presentation of our website. If consent has been requested, processing is carried out solely based on Art. 6 (1) lit. a GDPR and § 25 (1) TDDDG, provided the consent includes the storage of cookies or access to information on the user’s device (e.g. device fingerprinting) as defined by the TDDDG. This consent can be revoked at any time.

WIX is certified under the EU-U.S. Data Privacy Framework (DPF). The DPF is an agreement between the EU and the USA that ensures compliance with European data protection standards for data processing in the USA. Each company certified under the DPF commits to these standards.
More information can be found here:
👉 https://www.dataprivacyframework.gov/participant/5626

Data Processing Agreement
We have signed a data processing agreement (DPA) with the above-mentioned provider. This is a legally required contract that ensures the provider only processes personal data of our website visitors according to our instructions and in compliance with the GDPR.

3. General Information and Mandatory Disclosures

Data Protection
The operators of this website take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with statutory data protection regulations and this privacy policy.

When you use this website, various types of personal data are collected. Personal data is any data that can personally identify you. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this occurs.

Please note that data transmission over the internet (e.g. communication by email) may be subject to security vulnerabilities. Complete protection of data from access by third parties is not possible.

Information on the Responsible Party
The party responsible for data processing on this website is:

Ristorante Francesco
"Raed" Handelsgesellschaft m.b.H.
Währingerstrasse 66
1090 Vienna, Austria
Phone: +43-1-317 49 42
Email: info@ristorante-francesco.com

The responsible party is the natural or legal person who alone or jointly with others determines the purposes and means of the processing of personal data (e.g. names, email addresses, etc.).

Storage Duration
Unless a more specific retention period has been specified in this privacy policy, your personal data will remain with us until the purpose for data processing no longer applies. If you make a legitimate request for deletion or revoke your consent to data processing, your data will be deleted unless we have other legally permissible reasons for storing your personal data (e.g., tax or commercial retention periods); in the latter case, deletion will take place after these reasons no longer apply.

General Information on the Legal Basis for Data Processing on This Website
If you have given your consent to data processing, we process your personal data based on Art. 6(1)(a) GDPR or Art. 9(2)(a) GDPR if special categories of data according to Art. 9(1) GDPR are processed. In the case of explicit consent to the transfer of personal data to third countries, data processing is also based on Art. 49(1)(a) GDPR. If you have consented to the storage of cookies or access to information on your device (e.g., via device fingerprinting), data processing is additionally based on § 25(1) TDDDG. Consent can be revoked at any time. If your data is required for the performance of a contract or for the implementation of pre-contractual measures, we process your data based on Art. 6(1)(b) GDPR. Furthermore, we process your data if it is necessary to fulfill a legal obligation based on Art. 6(1)(c) GDPR. Data processing may also be based on our legitimate interest according to Art. 6(1)(f) GDPR. Information on the applicable legal basis in each individual case is provided in the following paragraphs of this privacy policy.

Recipients of Personal Data
In the course of our business activities, we work with various external parties. This may also involve the transfer of personal data to these external parties. We only share personal data with external parties if it is necessary for the performance of a contract, if we are legally obliged to do so (e.g., data transfer to tax authorities), if we have a legitimate interest in the transfer according to Art. 6(1)(f) GDPR, or if another legal basis permits the data transfer. When using processors, we only transfer our customers' personal data on the basis of a valid processing agreement. In the case of joint processing, a joint processing agreement is concluded.

Revocation of Your Consent to Data Processing
Many data processing operations are only possible with your explicit consent. You can revoke your consent at any time. The legality of the data processing carried out until the revocation remains unaffected.

Right to Object to Data Collection in Special Cases and to Direct Advertising (Art. 21 GDPR)
IF DATA PROCESSING IS BASED ON ART. 6(1)(E) OR (F) GDPR, YOU HAVE THE RIGHT TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA AT ANY TIME FOR REASONS ARISING FROM YOUR PARTICULAR SITUATION; THIS ALSO APPLIES TO PROFILING BASED ON THESE PROVISIONS. THE RESPECTIVE LEGAL BASIS FOR PROCESSING CAN BE FOUND IN THIS PRIVACY POLICY. IF YOU OBJECT, WE WILL NO LONGER PROCESS YOUR AFFECTED PERSONAL DATA UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING THAT OVERRIDE YOUR INTERESTS, RIGHTS, AND FREEDOMS OR THE PROCESSING SERVES TO ASSERT, EXERCISE, OR DEFEND LEGAL CLAIMS (OBJECTION PURSUANT TO ART. 21(1) GDPR).

IF YOUR PERSONAL DATA IS PROCESSED FOR DIRECT MARKETING PURPOSES, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR SUCH MARKETING PURPOSES; THIS ALSO APPLIES TO PROFILING TO THE EXTENT THAT IT IS ASSOCIATED WITH SUCH DIRECT MARKETING. IF YOU OBJECT, YOUR PERSONAL DATA WILL NO LONGER BE USED FOR DIRECT MARKETING PURPOSES (OBJECTION PURSUANT TO ART. 21(2) GDPR).

Right to Lodge a Complaint with a Supervisory Authority
In the event of violations of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, particularly in the Member State of their habitual residence, place of work, or place of the alleged infringement. The right to lodge a complaint exists without prejudice to other administrative or judicial remedies.

Right to Data Portability
You have the right to have data that we process automatically based on your consent or in fulfillment of a contract handed over to you or to a third party in a commonly used, machine-readable format. If you request the direct transfer of the data to another controller, this will only be done if it is technically feasible.

Right to Information, Correction, and Deletion
Within the scope of the applicable legal provisions, you have the right at any time to free information about your stored personal data, its origin and recipients, and the purpose of the data processing, and, if applicable, a right to correction or deletion of this data. You can contact us at any time for this or for further questions on the subject of personal data.

Right to Restriction of Processing
You have the right to request the restriction of the processing of your personal data. You can contact us at any time to do so. The right to restriction of processing applies in the following cases:

If you dispute the accuracy of your personal data stored by us, we usually need time to verify this. During the verification period, you have the right to request the restriction of the processing of your personal data.
If the processing of your personal data was/is unlawful, you may request the restriction of data processing instead of deletion.
If we no longer need your personal data, but you need it to exercise, defend, or assert legal claims, you have the right to request the restriction of the processing of your personal data instead of deletion.
If you have objected pursuant to Art. 21(1) GDPR, a balance must be struck between your and our interests. As long as it has not yet been determined whose interests prevail, you have the right to request the restriction of the processing of your personal data.

If you have restricted the processing of your personal data, such data – apart from its storage – may only be processed with your consent or for the assertion, exercise, or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the European Union or a Member State.

SSL or TLS Encryption
For security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the site operator, this site uses SSL or TLS encryption. You can recognize an encrypted connection by the fact that the browser's address line changes from "http://" to "https://" and by the lock symbol in your browser line.

When SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

4. Data Collection on This Website

Cookies
Our websites use so-called "cookies." Cookies are small data packets and do not harm your device. They are either stored temporarily for the duration of a session (session cookies) or permanently (persistent cookies) on your device. Session cookies are automatically deleted after your visit ends. Persistent cookies remain stored on your device until you delete them yourself or your web browser automatically deletes them.

Cookies can come from us (first-party cookies) or from third-party companies (so-called third-party cookies). Third-party cookies enable certain services of third-party companies to be integrated within websites (e.g., cookies for processing payment services).

Cookies serve various functions. Numerous cookies are technically necessary, as certain website functions would not work without them (e.g., the shopping cart function or the display of videos). Other cookies may be used to evaluate user behavior or for advertising purposes.

Cookies that are necessary to carry out the electronic communication process, to provide certain functions you have requested (e.g., for the shopping cart function), or to optimize the website (e.g., cookies for measuring the web audience) are stored based on Art. 6(1)(f) GDPR unless another legal basis is specified. The website operator has a legitimate interest in storing necessary cookies for the technically error-free and optimized provision of its services. If consent to the storage of cookies and comparable recognition technologies has been requested, processing is exclusively based on this consent (Art. 6(1)(a) GDPR and § 25(1) TDDDG); consent can be revoked at any time.

You can configure your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies in certain cases or in general, and activate the automatic deletion of cookies when closing the browser. Deactivating cookies may limit the functionality of this website.

You can find out which cookies and services are used on this website in this privacy policy.

Contact Form
If you send us inquiries via the contact form, the information you provide in the form, including the contact details you enter, will be stored by us for the purpose of processing your inquiry and for any follow-up questions. We do not share this data without your consent.

This data is processed based on Art. 6(1)(b) GDPR if your request is related to the performance of a contract or is necessary to carry out pre-contractual measures. In all other cases, processing is based on our legitimate interest in the effective handling of inquiries sent to us (Art. 6(1)(f) GDPR) or on your consent (Art. 6(1)(a) GDPR) if it was requested; consent can be revoked at any time.

The data you enter in the contact form will remain with us until you request its deletion, revoke your consent to storage, or the purpose for storing the data no longer applies (e.g., after your inquiry has been processed). Mandatory statutory provisions – in particular retention periods – remain unaffected.

Inquiry by Email, Phone, or Fax
If you contact us by email, phone, or fax, your inquiry including all resulting personal data (name, inquiry) will be stored and processed by us for the purpose of handling your request. We do not share this data without your consent.

The data you send to us via contact inquiries will remain with us until you request its deletion, revoke your consent to storage, or the purpose for storing the data no longer applies (e.g., after your request has been processed). Mandatory legal provisions – in particular statutory retention periods – remain unaffected.

5. Social Media

Facebook

This website integrates elements of the social network Facebook. The provider of this service is Meta Platforms Ireland Limited, Merrion Road, Dublin 4, D04 X2K5, Ireland. According to Facebook, the collected data is also transferred to the USA and other third countries.

An overview of Facebook's social media plugins can be found here:
https://developers.facebook.com/docs/plugins/?locale=de_DE

If the social media element is active, a direct connection is established between your device and the Facebook server. As a result, Facebook receives the information that you have visited this website with your IP address. If you click the Facebook "Like" button while logged into your Facebook account, you can link the content of this website to your Facebook profile. This allows Facebook to associate your visit to this website with your user account. Please note that, as the provider of this site, we have no knowledge of the content of the transmitted data or how it is used by Facebook. For more information, please refer to Facebook’s privacy policy:
https://de-de.facebook.com/privacy/explanation

Use of this service is based on your consent in accordance with Art. 6(1)(a) GDPR and § 25(1) TDDDG. Consent can be revoked at any time.

If personal data is collected on our website using the tool described here and forwarded to Facebook, we and Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland, are jointly responsible for this data processing (Art. 26 GDPR). Joint responsibility is limited solely to the collection of the data and its transfer to Facebook. Any processing by Facebook after the transfer is not part of the joint responsibility. The obligations jointly incumbent upon us have been set out in a joint processing agreement. The wording of this agreement can be found at:
https://www.facebook.com/legal/controller_addendum.
According to this agreement, we are responsible for providing data protection information when using the Facebook tool and for implementing the tool on our website in a privacy-compliant manner. Facebook is responsible for the data security of Facebook products. Data subject rights (e.g. requests for information) regarding the data processed by Facebook can be asserted directly with Facebook. If you assert your rights with us, we are obliged to forward them to Facebook.

Data transfer to the USA is based on the EU Commission’s Standard Contractual Clauses. Details can be found here:
https://www.facebook.com/legal/EU_data_transfer_addendum
https://de-de.facebook.com/help/566994660333381
https://www.facebook.com/policy.php

The company is certified under the "EU-US Data Privacy Framework" (DPF). The DPF is an agreement between the European Union and the USA to ensure compliance with European data protection standards for data processing in the USA. Each DPF-certified company commits to comply with these data protection standards. For more information, see:
https://www.dataprivacyframework.gov/participant/4452

Instagram

Functions of the Instagram service are integrated into this website. These functions are provided by Meta Platforms Ireland Limited, Merrion Road, Dublin 4, D04 X2K5, Ireland.

When the social media element is active, a direct connection between your device and the Instagram server is established. As a result, Instagram receives information about your visit to this website.

If you are logged into your Instagram account, you can link the content of this website to your Instagram profile by clicking the Instagram button. This allows Instagram to associate your visit to this website with your user account. Please note that, as the provider of this site, we have no knowledge of the content of the transmitted data or how it is used by Instagram.

Use of this service is based on your consent in accordance with Art. 6(1)(a) GDPR and § 25(1) TDDDG. Consent can be revoked at any time.

If personal data is collected on our website using the tool described here and forwarded to Facebook or Instagram, we and Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland, are jointly responsible for this data processing (Art. 26 GDPR). Joint responsibility is limited solely to the collection of the data and its transfer to Facebook or Instagram. Any processing by Facebook or Instagram after the transfer is not part of the joint responsibility. The obligations jointly incumbent upon us have been set out in a joint processing agreement. The wording of this agreement can be found at:
https://www.facebook.com/legal/controller_addendum.
According to this agreement, we are responsible for providing data protection information when using the Facebook or Instagram tool and for implementing the tool on our website in a privacy-compliant manner. Facebook is responsible for the data security of Facebook and Instagram products. Data subject rights (e.g. requests for information) regarding the data processed by Facebook or Instagram can be asserted directly with Facebook. If you assert your rights with us, we are obliged to forward them to Facebook.

Data transfer to the USA is based on the EU Commission’s Standard Contractual Clauses. Details can be found here:
https://www.facebook.com/legal/EU_data_transfer_addendum
https://privacycenter.instagram.com/policy/
https://de-de.facebook.com/help/566994660333381

Further information can be found in Instagram’s privacy policy:
https://privacycenter.instagram.com/policy/

6. plugins and tools

Google Fonts (local hosting)
This site uses so-called Google Fonts, which are provided by Google, for the uniform display of fonts. Google Fonts are installed locally. There is no connection to Google servers.

Further information on Google Fonts can be found at https://developers.google.com/fonts/faq and in Google's privacy policy: https://policies.google.com/privacy?hl=de.

Google Maps
This site uses the map service Google Maps. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland. With the help of this service, we can integrate map material on our website.

To use the functions of Google Maps, it is necessary to save your IP address. This information is usually transmitted to a Google server in the USA and stored there. The provider of this site has no influence on this data transfer. If Google Maps is activated, Google may use Google Fonts for the purpose of uniform display of fonts. When you call up Google Maps, your browser loads the required web fonts into your browser cache in order to display texts and fonts correctly.

The use of Google Maps is in the interest of an appealing presentation of our online offers and to make it easy to find the places we have indicated on the website. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR. If a corresponding consent has been requested, the processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TDDDG, insofar as the consent includes the storage of cookies or access to information in the user's terminal device (e.g. device fingerprinting) within the meaning of the TDDDG. Consent can be revoked at any time.

Data transfer to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here: https://privacy.google.com/businesses/gdprcontrollerterms/ and https://privacy.google.com/businesses/gdprcontrollerterms/sccs/.

You can find more information on the handling of user data in Google's privacy policy: https://policies.google.com/privacy?hl=de.

The company is certified in accordance with the “EU-US Data Privacy Framework” (DPF). The DPF is an agreement between the European Union and the USA that is intended to ensure compliance with European data protection standards for data processing in the USA. Every company certified under the DPF undertakes to comply with these data protection standards. Further information on this can be obtained from the provider at the following link: https://www.dataprivacyframework.gov/participant/5780.

Note:This English version is provided for convenience only. In the event of any discrepancies or legal interpretations, the original German version shall prevail.